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As a result of the California Attorney General’s judgment against Affinion Group, customers of Affinion Group, which did business under the names Trilegiant and Webloyalty, may be entitled to receive a refund for their having purchased the company’s discount club member programs, roadside assistance and credit monitoring.

Under the terms of the judgment entered October 10, 2013, Affinion Group is required to provide written notice to its members of their right to receive a refund. That notice is mailed to consumers from a Claims Administrator named Garden City Group, and the name of the program is Marketing Settlement Restitution Program. If you have received this letter, please follow the instructions so that you may be entitled to a refund of the membership fees you paid.

The judgment resulted from a multistate investigation into Affinions’s marketing practices and complaints from consumers who believe they were unwittingly duped into purchasing membership programs they neither wanted or even knew they were being billed for by their credit card company. The judgment prohibits the practices that often led to a consumer’s joining the membership program and agreeing to pay without his or her knowledge.

You may see a list of the names of the membership programs by clicking Affinion Program

You may read the lawsuit filed and the judgment entered.

If you have not already filed a complaint with the California Attorney General’s Office, you may do so by submitting an online complaint form at http://oag.ca.gov/contact/consumer-complaint-against-business-or-company

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