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Financial Institutions & Lenders

If you are having a problem with your lender or a bank, we suggest you file a complaint with the regulator of that particular company. Below is a general list of who to contact:

Federal Agencies

State Agencies

  • Department of Business Oversight – State licensed banks, state chartered credit unions, foreign banks, industrial banks, most mortgage servicers, and deferred deposit originators (payday loans companies).

If you are unsure of your lender’s regulator, use the FDIC’s Bank Find.

Mortgage Companies

Residential Mortgage Lenders are licensed and regulated by the California Department of Business Oversight. You can Verify Mortgage Lender Is Licensed by visiting the department's website or by calling 1-866-275-2677. The Department of Business Oversight website provides information To File A Complaint Against A Residential Mortgage Lender.

Protecting Consumers

State & Federal Laws

You can search California laws on the Internet

California Law

View a checklist of significant California consumer laws

CA Dept of Consumer Affairs

Search U.S. laws on the Internet at U.S. Code

U.S. Code

Megan's Law

California Registered Sex Offender Database

Search Now

Megan's Law information is also available in these languages:

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If you have any questions please contact:Bilingual Services Program at (916) 324-5482

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