About the AG

  • Subscribe to the AG's RSS Feed
  • Join the AG's FaceBook
  • Follow the AG on Twitter
  • View the AG's YouTube Channel
  • View the AG's Tumblr Page

Attorney General Kamala D. Harris Announces Settlement with Anthem Blue Cross over Data Breach

Monday, October 1, 2012
Contact: (415) 703-5837

SAN FRANCISCO -- Attorney General Kamala D. Harris today announced a settlement with one of California’s largest health insurers over allegations the company failed to protect the personal information of its members.

The lawsuit, which was filed in Los Angeles Superior Court today along with the settlement, alleges that Blue Cross of California, which does business under the trade name Anthem Blue Cross, printed Social Security numbers on letters mailed to more than 33,000 of its Medicare Supplement and Medicare Part D subscribers between April 2011 and March 2012. The complaint states that Anthem’s conduct violated a state law that restricts the disclosure of Social Security numbers.

"Our office is committed to protecting the privacy of Californians," said Attorney General Harris. "This settlement requires the company to make significant improvements to its data security procedures to ensure this type of error does not happen again."

After the incident, Anthem sent a letter to all affected members whose Social Security numbers were visible through the mailed envelope, notifying them of the breach and offering each a year of free credit monitoring services.

The settlement also requires Anthem to implement new technical safeguards for its data management system, restrict employee access to members’ Social Security numbers and provide enhanced data security training for all of its associates.

The company must also pay $150,000 to settle the claim. The complaint and settlement reflect Attorney General Harris’ continued efforts to protect Californians’ privacy particularly where thousands of consumers can have their personal information released with a mere push of a button.

Copies of the complaint and judgment submitted to the court for approval are attached to the online version of this release at www.oag.ca.gov.

# # #

Search News Releases

Subscriptions

Megan's Law

California Registered Sex Offender Database

Search Now

Megan's Law information is also available in these languages:

Site Navigation

Translate Website

  • Google™ Translation Disclaimer

This Google™ translation feature is provided for informational purposes only.

The Office of the Attorney General is unable to guarantee the accuracy of this translation and is therefore not liable for any inaccurate information resulting from the translation application tool.

Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business.

If you have any questions please contact:Bilingual Services Program at (916) 324-5482

A copy of this disclaimer can also be found on our Disclaimer page.

Select a Language Below / Seleccione el Idioma Abajo

Close this box or use the [ X ]