Complaint Referral Table

Industry Agency Telephone
Accountant Board of Accountancy (916) 263-3680
Adoption Agency/Facilitator Dept. of Social Services, Adoption Services Bureau (916) 651-8143
Airline U.S. Dept. of Transportation, Aviation Consumer Protection Division (202) 366-2220
Alarm Company Bureau of Security and Investigative Services (916) 322-4000
Alcoholism/Drug Abuse Treatment Facility Dept. of Health Care Services, Substance Use Disorder Compliance Division (916) 322-2911
Architect California Architects Board (916) 574-7220
Attorney State Bar of California (800) 843-9053
Auto Dealer Dept. of Motor Vehicles (916) 229-0167
Automotive Repair & Smog Check Bureau of Automotive Repair (800) 952-5210
Bail Bonds Dept. of Insurance (800) 927-4357
Bank, Federal Savings/National Office of the Comptroller of the Currency (800) 613-6743
Consumer Financial Protection Bureau (855) 411-2372
Bank, State Dept. of Business Oversight (866) 275-2677
Federal Deposit Insurance Corporation (877) 275-3342
Federal Reserve Board (888) 851-1920
Consumer Financial Protection Bureau (855) 411-2372
Barber / Cosmetologist / Manicurist / Electrologist Board of Barbering and Cosmetology (800) 952-5210
Boat Dealer Division of Boating and Waterways, Yacht and Ship Enforcement Unit (916) 327-1839
Broadcasting Company (TV & Radio) Federal Communications Commission (888) 225-5322
Chiropractor Board of Chiropractic Examiners (916) 263-5355
Contractor Contractors State License Board (800) 321-2752
Credit Union, National National Credit Union Administration (800) 755-1030
Consumer Financial Protection Bureau (855) 411-2372
Credit Union, State Dept. of Business Oversight (866) 275-2677
Consumer Financial Protection Bureau (855) 411-2372
Cruiseline Federal Maritime Commission (866) 448-9586 (General Inquiries)
Office of Vessel Activities (202) 372-1251 (Safety)
Vessel Sanitation Program (800) 232-4636 (Sanitation)
Day Care Facility Dept. of Social Services, Community Care Licensing Division (844) 538-8766
Dentist Dental Board of California (916) 263-2300
Doctor Medical Board of California (800) 633-2322
Doctor, Naturopathic Naturopathic Medicine Committee (916) 928-4785
Doctor, Osteopathic Osteopathic Medical Board of California (916) 928-8390
Elderly Residential Care Dept. of Social Services, Community Care Licensing Division (844) 538-8766
Electronic/Appliance Repair Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (916) 999-2041
Escrow Company Dept. of Business Oversight (866) 275-2677
Finance Company Dept. of Business Oversight (866) 275-2677
Food Manufacturer/Bottler U.S. Food and Drug Administration (888) 463-6332
Dept. of Food and Agriculture (916) 654-0466
Franchise Dept. of Business Oversight (866) 275-2677
Furniture/Bedding Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation (916) 999-2041
Funeral/Cemetery Services Cemetery and Funeral Board (916) 574-7870
Health Maintenance Organization (HMO) Dept. of Managed Health Care (888) 466-2219
Hearing Aid/Audiologist Speech-Language Pathology & Audiology & Hearing Aid Dispensers Board (916) 263-2666
Insurance Company/Agent/Broker Dept. of Insurance (800) 927-4357
Investment/Financial Advisor Dept. of Business Oversight (866) 275-2677
U.S. Securities and Exchange Commission (800) 732-0330
Financial Industry Regulatory Authority (FINRA) (240) 386-4357
(844) 574-3577 (Senior Helpline)
Land Seller U.S. Housing and Urban Development, Office of RESPA and Interstate Land Sales (800) 225-5342
Bureau of Real Estate (877) 373-4542
Mobile Home Park/Sales Dept. of Housing and Community Development, Mobilehome Ombudsman (800) 952-5275
Mortgage Servicer (Non-Bank) Dept. of Business Oversight (866) 275-2677
Consumer Financial Protection Bureau (855) 411-2372
Motor Home/RV Dealer New Motor Vehicle Board (916) 445-1888
Moving Company, Interstate U.S. Dept. of Transportation, Federal Motor Carrier Safety Administration (855) 368-4200
Moving Company, Intrastate California Public Utilities Commission (800) 894-9444
Notary Public Secretary of State, Notary Public Section (916) 653–3595
Optician/Optometrist Board of Optometry (866) 585-2666
Passenger Carrier California Public Utilities Commission (800) 894-9444
U.S. Dept. of Transportation, Federal Motor Carrier Safety Administration (855) 368-4200
California Highway Patrol, Motor Carrier Safety Unit  
Payday Lender Dept. of Business Oversight (866) 275-2677
Consumer Financial Protection Bureau (855) 411-2372
Pest Control/Exterminator Structural Pest Control Board (916) 561-8708
Pharmaceutical Manufacturer U.S. Food and Drug Administration (888) 463-6332
Pharmacist/Pharmacy Board of Pharmacy (916) 574-7900
Physical Therapist Physical Therapy Board of California (916) 561-8200
Precious Metals Investment U.S. Commodity Futures Trading Commission (866) 366-2382
Prepaid Rental Listing Service Bureau of Real Estate (877) 373-4542
Private Detective/Investigator Bureau of Security and Investigative Services (916) 322-4000
Prorater/Bill Payer Dept. of Business Oversight (866) 275-2677
Real Estate Appraiser Bureau of Real Estate Appraisers (916) 552-9000
Real Estate Broker/Corporation Bureau of Real Estate (877) 373-4542
Reposessor Bureau of Security and Investigative Services (916) 322-4000
Ride Share Company California Public Utilities Commission (800) 894-9444
Security Company Bureau of Security and Investigative Services (916) 322-4000
Self-Funded Health Plan U.S. Dept. of Labor, Employee Benefits Security Administration (415) 625-2481 (Northern CA)
(626) 229-1000 (Southern CA)
School, For Profit/Vocational Bureau for Private Postsecondary Education (888) 370-7589
U.S. Dept. of Education (800) 647-8733
Stock/Securities Investment Dept. of Business Oversight (866) 275-2677
U.S. Securities and Exchange Commission (800) 732-0330
Financial Industry Regulatory Authority (FINRA) (240) 386-4357
(844) 574-3577 (Senior Helpline)
Student Loan Guarantor U.S. Dept. of Education, Federal Student Aid Ombudsman (877) 557-2575
Student Loan Servicer Dept. of Business Oversight (866) 275-2677
Consumer Financial Protection Bureau (855) 411-2372
U.S. Dept. of Education (800) 647-8733
Talent Agency/Sports Agent Dept. of Industrial Relations, Division of Labor Standards Enforcement (510) 285-2118
Telephone, Local California Public Utilities Commission (800) 649-7570
Telephone, Long Distance Federal Communications Commission (888) 225-5322
Timeshare Bureau of Real Estate (877) 373-4542
Title Company Dept. of Insurance (800) 927-4357
Unclaimed Property California State Controller (800) 992-4647
Utility / Water / Gas / Electricity California Public Utilities Commission (800) 649-7570
Veterinarian Veterinary Medical Board (916) 515-5220
Weights & Measures Dept. of Food and Agriculture, Division of Measurement Standards (916) 229-3000
County Agricultural Commissioner